Privacy Policy

Who We Are

ByCitrus operates the website located at https://bycitrus.com (“Service”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

Personal Information

We collect information you voluntarily provide when you:

• Create an account or register for our services
• Leave comments on our website
• Contact us directly
• Subscribe to our newsletter or communications

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser user agent string
• Device and browser information
• Website usage patterns and preferences
• Location data (if enabled)

Comments and User-Generated Content

When you leave comments on our site, we collect the data shown in the comments form, including your name, email address, website URL, and comment content. We also collect your IP address and browser user agent string to assist with spam detection and security.

An anonymized string created from your email address (hash) may be provided to the Gravatar service to display your profile picture. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. Your profile picture becomes visible to the public in the context of your approved comments.

Media and File Uploads

If you upload images or other media to our website, please avoid uploading files with embedded location data (EXIF GPS coordinates). Visitors to our website may be able to download and extract any location data from uploaded images.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Comment Cookies

If you leave a comment, you may opt-in to save your name, email address, and website in cookies for your convenience. These cookies expire after one year.

Login Cookies

• Temporary cookies determine if your browser accepts cookies (discarded when browser closes)
• Login information cookies last for two days
• Screen display preference cookies last for one year
• “Remember Me” option extends login persistence to two weeks
• Editorial cookies for published content expire after 24 hours

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve our services and user experience.

Embedded Content and Third-Party Services

Our website may include embedded content from other websites (videos, images, articles, social media posts). Embedded content behaves as if you visited the originating website directly.

Third-party websites may:

• Collect data about you
• Use their own cookies
• Embed additional tracking technologies
• Monitor your interaction with their embedded content

We are not responsible for the privacy practices of third-party websites. Please review their privacy policies separately.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist in operating our website
• Legal Compliance: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, acquisition, or sale of assets
• Password Resets: Your IP address may be included in password reset emails for security purposes

Data Retention

Comments

Comments and their metadata are retained indefinitely to enable automatic approval of follow-up comments and maintain conversation continuity.

User Accounts

For registered users, we store the personal information provided in user profiles. Users can view, edit, or delete their personal information at any time (username cannot be changed). Website administrators can also access and edit this information.

General Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

You have the following rights regarding your personal data:

Access and Portability

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

Correction and Updates

You can access, update, or correct your personal information through your account settings or by contacting us directly.

Deletion

You can request that we erase any personal data we hold about you. This does not include data we are obligated to retain for administrative, legal, or security purposes.

Opt-Out

You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information during such transfers.

Automated Spam Detection

Visitor comments may be processed through automated spam detection services to maintain website security and user experience quality.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating